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Store Help
| Contact Customer Service |
| For immediate assistance with any topic, you may call us at 407-679-3337 or email us at: info@stages-of-life.com |
| Ordering |
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Ordering is easy! To place an order with us you do need to be a registered account holder first.
However, you do not have to register to begin your ordering process, nor do you have to register just to view
our products. If you are viewing our products and are ready to purchase, you will be prompted to create
an account with us just before you check out.
Adding Items to your Shopping Cart
When you find a product you would like to order, simply click the "ADD TO MY CART" button, either on the product listing page or on the product detail page. Once you've added the product to your shopping cart at any time if you would like to view the items in your cart you can click on the "My Cart" link at the top of th page.
Checking Out
Before you check out, please be sure to look over the items in your shopping cart and make sure that everything is correct. When you are ready, simply click the "Check Out" button to move on to the checkout process. If you are not a registered user, or just not signed in, you will be prompted to register or sign in before you can move forward. Once you have done this, you simply fill out the required information (Shipping and Billing information, credit card information, etc.), and you will be done!
Saving Your Cart
Items are automatically saved when added when you click the "Add To Cart" button for registered users. If you are not ready to purchase yet but would like to save your cart please sign in or register using the "Login" buttons.
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| Shipping |
| USPS delivery in 10 business days, or less. |
| Returns |
| All returns must be accompanied by a return authorization number. The products can only be returned unopened. If the products have been opened, there is no return allowed. The products may only be returned within 30 days of the original product order. Please call 407-679-3337 for any returns. |
| Privacy and Security |
Under applicable law, we are required to protect the privacy of your individual health information (information we refer to in this notice as “Health Information”). We are also required to provide you with this notice regarding our policies and procedures regarding your Health Information and to abide by the terms of this notice, as it may be updated from time to time.
We are permitted to make certain types of uses and disclosures under applicable law for treatment, payment, and healthcare operations purposes. We may obtain information to dispense prescriptions and for the documentation of pertinent information in your records that may assist us in managing your medication therapy or your overall health. For treatment purposes, such use and disclosure will take place in providing, coordinating, or managing healthcare and its related services by one or more of your providers, such as when your pharmacist consults with your physician or a specialist regarding your medications, treatment or condition.
For payment purposes, such use and disclosure will take place to obtain or provide reimbursement for providing pharmaceutical care services, such as when your case is reviewed to ensure that appropriate care was rendered. For reimbursement purposes, your Health Information may be disclosed to one or several intermediaries employed by your plan sponsor including but not limited to insurers, pharmacy benefits managers, claims administrators and computer switching companies.
For healthcare operations purposes, such use and disclosure will take place in a number of ways, including for quality assessment and improvement, provider review and training, underwriting activities, reviews and compliance activities; planning, development, management and administration. Your information could be used, for example, to assist in the evaluation of the quality of care that you were provided.
We store some of your Health Information in electronic computer files. We backup our electronic records periodically and employ other precautions to safeguard the integrity of your Health Information. In spite of these precautions it is possible but unlikely that a computer crash or other technological failure could cause the loss of data. In addition reasonable safeguards are employed to protect your Health Information stored on electronic media.
In addition, we may contact you to provide refill reminders, health screenings, wellness events, inoculations, vaccinations or information about treatment alternatives or other health-related benefits and services that may be of interest to you.
We may use and disclose your Health Information, without your authorization when the pharmacy needs to contact a physician or physician’s staff and is permitted or required to do so without individual written authorization. We may use and disclose your Health Information if we are contacted by another pharmacy who states they have your request and consent to transfer pharmacy records to them.
From time to time we may employ the services of business associates who may assist us in one or more tasks and who may use, change or create Health Information. Business associates are required to comply with all the privacy regulations on your behalf.
We may disclose Health Information about you without your authorization to comply with workers compensation laws, as required by law enforcement, legal proceedings, public health requirements, health oversight activities and as required by law. Other uses and disclosures will be made only with your written authorization, and you may revoke your authorization by notifying us.
You may ask us to restrict uses and disclosures of your Health Information to carry out treatment, payment, or healthcare operations, or to restrict uses and disclosures to family members, relatives, friends, or other persons identified by you who are involved in your care or payment for your care. However, we are not required to agree to your request.
You have the right to request the following with respect to your Health Information: (i) inspection and copying; (ii) amendment or correction; (iii) an accounting of the disclosures of this information by us (we are not required to account to you for disclosures made for treatment, payment, operations, disclosures to you, disclosures to your care givers, for notifications or as otherwise excluded by law); and (iv) the right to receive a paper copy of this notice upon request. We may require you to pay for this request to cover our costs of copying, labor and postage.
In addition, you may request, and we must accommodate the request, if reasonable, to receive communications of Health Information by alternative means or at alternative locations. To make this request please contact, in writing:
Stages of Life
David S. Klein, M.D., FACA, FACPM
255 W. State Road 434
Suite 205
Longwood, FL 32750
407-679-3337
We may use your name to reference your prescriptions and pharmaceutical care services. You may be required to sign a signature log form to acknowledge receipt of service, to acknowledge receipt of this notice and the disclosure of Health Information as outlined herein. This information may be disclosed by us to other persons who ask for you or your prescriptions by name. You may restrict or prohibit these uses and disclosures by notifying a pharmacy representative orally or in writing of your restriction or prohibition. We are not required to honor those requests. We are able to provide treatment services to you even if you object to sign the acknowledgment of the receipt of this notice or if we decide not to honor a request regarding the information in this document. In the event of an emergency or your incapacity, we will do in our reasonable judgment what is consistent with your known preference, and what we determine to be in your best interest. We will inform you of any such uses or disclosures if uses and disclosures would require your signed authorization under such circumstances and give you an opportunity to object as soon as practicable.
We may disclose to one of your family members, to a relative, to a close personal friend, or to any other person identified by you, Health Information that is directly relevant to the person’s involvement with your care or payment related to your care. In addition we may use or disclose the Health Information to notify, identify, or locate a member of your family, your personal representative, another person responsible for care, or certain disaster relief agencies of your location, general condition, or death. If you are incapacitated, there is an emergency, or you object to this use or disclosure, we will do in our judgment what is in your best interest regarding such disclosure and will disclose only the information that is directly relevant to the person’s involvement with your healthcare. We will also use our judgment and experience regarding your best interest in allowing people to pick-up filled prescriptions, or other similar forms of Health Information.
We reserve the right to change the terms of this notice and to make new notice provisions effective for all Health Information we maintain. You may receive a copy of this notice by contacting us as outlined in Section B or upon the receipt of pharmacy care services.
If you believe that your privacy rights have been violated, you may complain to us at the location described below.
Contacting Us
You may contact us for further information at:
Stages of Life
David S. Klein, M.D., FACA, FACPM
255 W. State Road 434
Suite 205
Longwood, FL 32750
407-679-3337
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